SYMMONDS & ASSOCIATES GROUP
"The Customer experience is the next competitive battleground"
Symmonds & Associates Group
The Customer experience is the next competitive battleground
Unlocking the Full Potential of Success and Profitability
Symmonds & Associates Group is a multi-disciplinary group of companies, focused entirely on passionately exceeding customer expectations in every industry within which we operate. The Group currently has interests in Business Advisory, Executive & Staff Development, Digital Content Distribution, Sales Agency and Pest Management.
Based in Barbados, we are an intentionally small team of global free agents focused on the needs of cutting-edge businesses, entrepreneurs, manufacturers, mission-driven organizations, and government agencies. Symmonds & Associates Group is an agile, organic organization that lacks a defined hierarchy. In other words, we’ve eliminated bureaucracy to establish a people-centered network of experts that are passionate about our philosophy and are dedicated to delivering the best possible results.
Our core values:
1. We embrace change - we look for clients and businesses that are motivated to change or improve the way they operate.
2. We believe in education - Development, training and the creation of new economic opportunities.
3. We love ideas - discussing, developing, improving and executing them.
4. Clear communication is crucial – we listen & engage well.
5. Integrity, Trust & Diligence - we’re committed to bringing the very best to every project we undertake.
6. We’re passionate - about new experiences, new challenges and helping companies create healthy balanced work environments.
Areas of Service Offering
Research has proven, companies that chart and track against their plan, grow 30% faster than those that don't. A Business Advisor can transform a business and usher in a new wave of growth and ideas. Every business needs a Business Advisor, but the key here is to choose and select the right Partner, who has the sense of empathy, patience, good communication skills, confidentiality and broad expertise to help steer the ship of your entrepreneurship journey towards the right direction, and help your business embrace exponential growth and success
With a focus on the provision of services within six (6) key verticals, we rely on the vast experience and qualifications of our team. We combine your industry knowledge with our insights & skills to partner in the transformation of your processes and strategies, and in turn, your organization.
We’re proud to help shape and improve how our clients structure and manage their business to grapple with the demands of new norms, old problems, expectant clients and fierce competitors.
Bringing considerable expertise and experience in the development of products & services, coupled with high proficiency in Relationship and Sales Management, our Sales Agency delivers:
1. Ability to take on growth of segments internal teams are unable to manage.
2. Ability to handle your entire sales activity.
3. Ability to partner with in-house teams to ensure synergies are achieved in pursuit of growth in brand equity and target achievement.
Delivering intervention through creation of policies and procedures, used to develop the knowledge, skills, and competencies of staff to improve the effectiveness and efficiency both of the individual & the organisation.
Some of our most requested development services include:
Customer Service
Strategic Planning
Product Development Tools
Leadership Skills
Employee Engagement
A Barbados based Pest Control business, with two (2) distinct arms:
1. Residential customers - tailoring applications, to prevent problems seen or unseen.
2. Commercial customers - delivering a structured inspection, reporting & partnership approach to problem solving.
A regional entity focused on the creation & promotion of content to online audiences in multiple media formats and through various channels.
The business is created to produce and distribute relevant and exciting content, marrying highly desirable content with high levels of accessibility to viewers.
