SYMMONDS & ASSOCIATES GROUP
"The Customer experience is the next competitive battleground"
SYMMONDS & ASSOCIATES ADVISORY
INDUSTRIES & FUNCTIONS
Backed by a team of experienced professionals, our services meet the needs of all types and sizes of clients, from Large enterprises to Start-ups, NGO's to Government Departments. Please get in touch with us today to learn how Symmonds & Associates Advisory can help your future success.
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We have the 'savoir faire' and are pledged to delivering lasting changes with measurable growth. The Industries within our scope:
Areas of Function
Our focus is on the provision of services within the six (6) verticals outlined below.
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Relying on the vast experience and qualifications of our team, we combine your industry knowledge with our insights & skills to partner in the transformation of your processes and strategies, and in turn, your organization.
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We’re proud to help shape and improve how our clients structure and manage their business to grapple with the demands of new norms, old problems, expectant clients and fierce competitors across the multiple industries we service.
Transformation Now Not Later
Sales & Marketing
Strategic Management
Operations Management
Digital Transformation
Organisational Strengthening
Transformation Now Not Later
Transformation Now Not Later
In today’s business and governmental environments, leaders across industries are facing significant challenges associated with; navigating the health and economic implications of the pandemic, technology disruption, consumer behaviour changes and the uncertainty of restarting and rebuilding the economy. To prepare for the next normal, they need to significantly advance the pace of transformation in their spheres of responsibility. This may involve:
· Changes in performance improvement, restructuring businesses, industries and tax codes.
· Building new businesses, innovating at a faster, more consistent pace.
· Reinventing their approach to talent.
​Research suggests that organizations struggle to sustain both performance improvement and the impact of their change efforts.
We can help organizations to successfully transform at speed and for those efforts to be sustainable, through:
1. Engagement in careful and detailed planning to capture their full potential.
2. Commitment to a step change in their organizational health.
Relentless focus on capability building and assembling a winning leadership team.
Sales & Marketing
Sales & Marketing
There is typically a thick line between a good brand and a great brand. Most businesses can effectively build a good brand. Our services take a wholistic approach toward transformation of any brand to become truly great.
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It is essential that organizations have access to broad experience, training, excellent data analysis and current marketing expertise, to grapple with the disruption common in today’s markets. From a digital technology perspective for example, successful organisations built on strong and resilient brands, must also understand and plan for the multiplicity of informal and unowned channels which drive the absence of traditional control of a brands perception and in turn impacts on its equity.
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There are many dimensions to a successful Sales & Marketing strategy and we help by guiding organizations through the entire spectrum:
Branding
Consumer & Shopper Insights
Customer Experience
Customer Lifecycle Management
Digital Marketing
Insights & Analytics
Marketing Return on Investment
Organization & Capabilities
Pricing
Sales & Channel Management
Training
Strategic Management
Strategic Management
In all organizations, resources are finite and within this environment, many leaders are challenged to reconcile the pressure for short-term returns with long-term strategic goals. We assist in building the capabilities needed to execute strategies, helping companies strengthen their strategy-development processes, make better decisions, and then act on them.
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Organizations desirous of reigniting growth, need to ensure a balanced portfolio within their stable on which sustainable growth can be built. To ensure success, companies must carefully examine their current mix of assets, capabilities, and processes, making decisions which will support the strategic intent of the operation.
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Research shows that growth is overwhelmingly determined by the actual markets in which organizations choose to compete. This is why identifying the right trends and taking the steps to capitalize on them is critical to success. However, in practice many companies manage their portfolios through an annual, broadly financial review of a single overarching budget and miss segment-level opportunities within the existing portfolio of businesses and beyond.
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We support clients to improve performance across their existing portfolio and pinpoint opportunities for growth in new business areas. We also help identify areas where the converse is true and divestiture may be required.
Operations Management
Operations Management
The best Operating environments are built on systems which are reliable, consistent, cost-effective, responsive, informative, creative and visionary. We help clients achieve excellence by delivering assistance and intervention which is resilient, imaginative and focused on key verticals:
· Core business transformation
· Redefining operating model
· Productivity measurement and enhancement
· Supply chain management
· Customer experience improvement
· Channel management
· Product refinement and positioning
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Operationally, organizations must envision themselves and their positioning in the future, thus it would be a mistake to think only of next year. This approach to perspective provides unique opportunities for transforming the internal and external customer experience. For example, transformation across traditional and digital touchpoints is essential to creating value to the customer, regardless of where they exist in the supply chain.
Digital Transformation
Digital Transformation
We will drive transformation and build businesses by bringing together the capabilities needed to help organizations grow and thrive in what unquestionably is a digital age. We help our clients harness the power of data and its use through analytical tools, modernizing core technology, capitalizing on new technology to optimize and automate operations, while building the requisite digital talent and culture. The fueling digital growth translates into lower costs and better consumer experiences.
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Building the capabilities in-house is essential for the sustained success of digital transformation efforts. This is simply because every project requires excellence in Conceptualization, Assessment, Execution and Management both in the short & long-term.
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Our team will deliver measurable value as your organization seeks to:
Modernize core technology
Build an internal digital culture
Make widespread use of advance analytics
Make routine operations more efficient
Streamline the Sales process and marketing experience for customers
Organisational Strengthening
Organisational Strengthening
As technologies converge across industries, experts make the point that a revolution of industrial transformation is underway. Yet, even the most successful organizations sometimes fail to fully understand and appreciate:
How work is changing.
How to develop the workforce they need to achieve business goals.
How to design a workplace to maximize the potential of their workforce.
The re-imagination of organizations, regardless of industry or competitive positioning is now critical for everyone. Indeed, it has become a crucial step to achieve stronger performance and sustainable organizational health.
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We will analyze how trends such as digital and automation impact the way work is done in your industry and similar industries, designing nimble operating models that foster simplicity, flexibility, and speed to respond to these changes. We partner with management to identify critical skills needed in the future and help you take steps to address talent and leadership gaps intended to transform the workforce.
We help shape a compelling workplace culture that energizes change and drives productivity, employee engagement, and inclusion. With data and tech-enabled approaches, we partner with organizations to drive change that matters from the top, down to the front line.